Ledger.com/Start® — Getting started with your Ledger

Simple, secure steps to initialize your Ledger device, create a backup, and manage crypto safely. Bright tips and clear guidance to get you on-chain with confidence.

Welcome to Ledger — Quick overview

The Ledger experience centers on keeping your private keys offline. This guide walks you through setup, recovery seed handling, connecting to Ledger Live, and basic troubleshooting. Think of this as your friendly on-ramp: secure, private, and recoverable.

Step 1 — Unbox & verify

What to check

Before you power the device, verify packaging integrity. Ledger devices include tamper-evident seals and a factory box. Only proceed if packaging looks authentic. Ledger's official site is the source for downloads and device authentication.

Tip: Use only official downloads from ledger.com or the official Ledger docs if you need checksums or troubleshooting.

Step 2 — Power on and choose a PIN

Power your Ledger device and follow the on-screen prompts to create a PIN. Use a PIN that's easy for you to remember but hard for others to guess. If someone observes you entering a PIN, treat that as compromised and reset the device immediately.

Do not share your PIN or your recovery phrase with anyone. Ledger support will never ask for your full recovery phrase.

Step 3 — Write down your recovery seed

When prompted, your Ledger will display a recovery phrase (usually 24 words). Write these words down on the supplied recovery card or another secure medium. This phrase is the only backup of your funds if your device is lost or broken.

Store the phrase offline in at least two separate secure locations. Consider using a fireproof safe or bank deposit box for one of the copies. This is the most critical security action you will take.

Step 4 — Install Ledger Live

Download Ledger Live from the official website and install it on your computer or mobile device. Ledger Live is your portfolio manager for installing apps, sending and receiving crypto, and checking balances. Connect your device via USB or Bluetooth (model dependent) and follow the instructions to pair it with Ledger Live.

Pro tip: Keep Ledger Live up to date — new versions include security improvements and support for new chains.

Step 5 — Install apps and add accounts

In Ledger Live, visit the "Manager" tab to install the crypto apps you need (Bitcoin, Ethereum, etc.). Then add accounts for each app. Ledger stores private keys on the device while Ledger Live displays balances and prepares transactions for you to confirm on-device.

Only install apps you use — this helps keep the device tidy and efficient.

Safety checklist

  • Never share your 24-word recovery phrase.
  • Only use the official Ledger Live app and official firmware.
  • Double-check addresses on the device screen before confirming any transaction.
  • Consider creating a passphrase (advanced) to add an extra layer of protection.

If in doubt, search Ledger's official help center for step-by-step guides or contact support through official channels.

Troubleshooting common issues

Device not recognized

If your device is not recognized by Ledger Live, check cables, try another USB port, or reboot your computer. Ensure you installed the correct drivers for your operating system. For Bluetooth issues, ensure the device firmware supports Bluetooth and that permission is granted in your OS.

Forgot your PIN

If you exceed PIN attempts, the device will reset. Use your recovery seed to restore onto a new Ledger device or the same device after reset.

Why Ledger? Key benefits

Ledger devices are designed to minimize online exposure of private keys while letting you interact with the crypto ecosystem. Devices are evaluated for security and built to withstand real-world risks. Keeping custody of your keys gives you true ownership of your assets. Choose security-first tools — and keep backups in multiple safe places. Own your keys. Protect your seed. Stay in control.

FAQ

Can Ledger recover my funds if I lose the device?

Yes — as long as you have the recovery phrase, you can restore your wallet on another Ledger or compatible wallet that supports the same standard.

Is Ledger Live required?

Ledger Live makes managing accounts easier but you can use compatible third-party wallets if needed. Always ensure the third-party wallet supports hardware wallets and verify transactions on your Ledger device.

What if I suspect a compromised device?

If you suspect tampering, stop using the device. Use your recovery phrase to restore to a new device and move funds to a new address if necessary.

Last updated: . This guide is meant for general setup instructions and does not replace official Ledger documentation. Always use official Ledger channels for downloads and support.